Effective Date: September 30, 2026

Big Bang Music Center respects the privacy of our students, parents and guardians, customers, instructors, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with Big Bang Music Center, including through our website, lesson registration forms, in-store services, email communications, and text-message communications.

Big Bang Music Center is located at 422 US Route 206, Hillsborough, NJ 08844 and provides music lessons, music programs, instruments and accessories, rentals, repairs, and related services.

1. Information We Collect

When you contact us, register for lessons or programs, purchase or rent products, or otherwise interact with Big Bang Music Center, we may collect information including:

• Student name

• Parent or legal guardian name

• Email address

• Phone number

• Mailing address

• Student age or date of birth when necessary for registration or program administration

• Lesson, class, camp, or program information

• Instrument or instructional preferences

• Scheduling information

• Payment and billing information

• Information submitted through lesson registration or contact forms

• Communication preferences

• Information you voluntarily provide to our staff or instructors

We collect information that is reasonably necessary to provide our services, communicate with families, administer lessons and programs, and operate our business.

2. How We Use Personal Information

We may use the information we collect to:

• Schedule and administer private music lessons

• Manage Rock Jam, ensemble, and other music programs

• Communicate with students, parents, and guardians

• Send lesson reminders and scheduling information

• Notify families about schedule changes or cancellations

• Provide information about upcoming events, performances, camps, and programs

• Send promotions, special offers, and Big Bang Music Center updates

• Respond to questions and customer-service requests

• Process payments and manage accounts

• Manage instrument rentals and repairs

• Provide products and services requested by customers

• Improve our lessons, programs, website, and customer experience

• Maintain appropriate business and administrative records

Our lesson programs include individualized instruction for students of different ages and skill levels, as well as group opportunities such as Rock Jam and Guitar Ensemble.

3. Text Message Communications

Big Bang Music Center may use third-party text messaging services, including TextMagic, to communicate with customers and families who have provided appropriate consent.

Text messages may include:

• Lesson reminders

• Schedule updates

• Important announcements

• Class and program information

• Event and performance announcements

• Weather-related or schedule-change notifications

• Promotions and special offers

• General Big Bang Music Center news and updates

By voluntarily opting in to receive text messages, you consent to receive messages at the phone number provided.

Consent to receive promotional text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and wireless plan.

You may opt out of marketing or other non-essential text messages at any time by replying STOP. You may reply HELPfor assistance.

4. Email Communications

If you provide your email address, Big Bang Music Center may use it to communicate with you regarding:

• Lessons and scheduling

• Registration and account information

• Events and programs

• Store and service updates

• Promotions and special offers

• Other information related to Big Bang Music Center

You may unsubscribe from promotional email communications at any time by using the unsubscribe instructions included in the email or by contacting us directly.

5. Information About Children and Students

Big Bang Music Center provides music education to children, teenagers, and adults.

When a student is a minor, we may collect information from a parent or legal guardian for purposes such as registration, scheduling, communication, payment, and administration of the student’s lessons or programs.

We use student information for legitimate business and educational purposes and do not knowingly request information from children for purposes unrelated to providing or administering our services.

Parents and legal guardians may contact us with questions regarding information associated with their child.

6. Photos, Videos, and Promotional Content

Big Bang Music Center may photograph or record performances, classes, events, or other activities taking place at or in connection with the music center.

Photos or videos may be used for purposes such as:

• Big Bang Music Center’s website

• Social media

• Promotional materials

• Advertising

• Event promotion

• Educational or community-related content

Where appropriate or required, Big Bang Music Center will obtain permission or consent before using an identifiable student’s image or recording for promotional purposes.

7. Information Sharing

Big Bang Music Center does not sell or rent your personal information to third parties for their own marketing purposes.

We may share information with trusted service providers when reasonably necessary to operate our business. These providers may assist with:

• Text messaging

• Email communications

• Website hosting

• Lesson registration and scheduling

• Payment processing

• Customer management

• Other business and administrative services

These service providers may have access to personal information only as reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes, regulations, or governmental requests, or when necessary to protect the rights, safety, or property of Big Bang Music Center, our students, customers, employees, or others.

8. Third-Party Services

Big Bang Music Center may use third-party services to help operate our business, including communication, payment, scheduling, registration, website, and other technology providers.

When you interact with a third-party service, that service may collect or process information according to its own privacy policy and terms.

We encourage you to review the privacy policies of third-party services that you use.

9. Payment Information

Payments may be processed through third-party payment providers.

Big Bang Music Center does not intend to store complete credit or debit card information on its own systems when payment processing is handled by a third-party payment provider.

Payment information may be subject to the privacy policy and security practices of the applicable payment processor.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain student and customer records

• Process transactions

• Communicate with customers

• Resolve disputes

• Comply with legal, accounting, or business obligations

• Enforce our agreements

When information is no longer reasonably necessary, we may delete or securely dispose of it.

12. Your Privacy Choices

Depending on the circumstances, you may contact Big Bang Music Center to:

• Request information about personal information we maintain about you

• Correct inaccurate information

• Update your contact information

• Change communication preferences

• Opt out of promotional text messages

• Opt out of promotional emails

• Request deletion of certain information where permitted by applicable law

Some information may need to be retained when required for legal, accounting, safety, or legitimate business purposes.

13. Website Information

When you visit our website, certain technical information may automatically be collected, such as browser type, device information, IP address, pages visited, and general website usage information.

This information may be used to maintain website functionality, understand how visitors use our website, improve our services, and help maintain website security.

14. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better visitor experience.

Third-party services integrated with our website may also use cookies or similar technologies according to their own policies.

15. Changes to This Privacy Policy

Big Bang Music Center may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

We encourage visitors and customers to review this Privacy Policy periodically.

16. Contact Big Bang Music Center

If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact us:

Big Bang Music Center
422 US Route 206
Hillsborough, NJ 08844

Phone: (908) 874-8080
Email: bigbangmusiccenterNJ@gmail.com

Website: Big Bang Music Center

We are committed to maintaining a trusted relationship with our students, families, customers, and community while providing a safe and positive environment for learning and making music.